Privacy Policy
Welcome to FlexIndia. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website FlexIndia.in (“Website”).
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
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1. Information We Collect
When you visit or make a purchase from FlexIndia, we may collect the following types of information:
1.1 Personal Information
Full Name
Email Address
Shipping and Billing Address
Payment Details (handled securely through third-party payment gateways)
Phone Number (if provided voluntarily by you)
1.2 Non-Personal Information
We also collect non-personal data such as:
IP Address
Browser Type and Version
Operating System
Referring Website and Pages Visited
Time Spent on Pages
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us:
Remember your preferences
Improve website performance
Analyze website traffic
You can disable cookies in your browser settings, but some features of our Website may not function properly.
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2. How We Use Your Information
We use your information for the following purposes:
2.1 Order Processing & Delivery
To process and fulfill your orders
To send order confirmations and updates
To ensure timely delivery of products
2.2 Customer Support & Communication
To respond to your inquiries or complaints
To send important notifications related to orders and account activity
2.3 Marketing & Promotions
To send promotional emails (only if you opt-in)
To notify you about special offers, new arrivals, and discounts
2.4 Website Improvement & Analytics
To analyze user behavior and improve our website experience
To enhance security and prevent fraudulent activities
We do not sell or rent your personal information to third parties.
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3. How We Protect Your Information
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Some of these measures include:
Secure Socket Layer (SSL) encryption to protect transactions
Firewall protection against unauthorized access
Restricted access to personal data, only available to authorized personnel
Despite these measures, no online platform can guarantee 100% security. Please ensure you use strong passwords and keep your account credentials safe.
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4. Third-Party Services
To provide better services, we may share your data with trusted third parties, including:
4.1 Payment Gateways
We use secure payment processors to handle transactions. Your payment details are not stored on our servers.
4.2 Shipping Partners
Your name, address, and contact details may be shared with courier services for order delivery.
4.3 Analytics & Marketing Tools
We use tools like Google Analytics to understand website traffic and user behavior. These third parties may collect data based on cookies and browsing patterns.
All third-party services follow their own privacy policies. We recommend reviewing them before using their services.
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5. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer required, we securely delete or anonymize it.
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6. Your Rights & Choices
You have the following rights regarding your personal data:
6.1 Access & Correction
You can request a copy of your personal data or update any inaccurate details by contacting us.
6.2 Opting Out of Marketing Emails
You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails.
6.3 Deleting Your Data
If you wish to delete your personal information from our records, please email us at flexindiaofficial@gmail.com. However, some data may be retained for legal or business purposes.
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7. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us immediately, and we will take steps to delete the data.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Website implies acceptance of the revised policy. We encourage you to review this page periodically.
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9. Contact Us
For any questions regarding this Privacy Policy, feel free to contact us:
📧 Email: flexindiaofficial@gmail.com
🌐 Website: FlexIndia.in
By using FlexIndia, you acknowledge that you have read and understood this Privacy Policy.
